Please find below an functional overview of our Data Manager Platform. Every aspect of the platform is shortly motivated.
The dashboard/portal is used to give (end) users and managers simple insights into the status of the process flows via our webportal. Questions like “How is the link functioning?” or ” When did it run? ” and ” Did things go wrong? ” are answered. Also it is used to obtain transaction (monitor / auditing / logging) information. This is available per person or for a group of people.
In order to ensure that the information (read records) is processed from A to B, it is necessary to have a processor. There are different industry standard names in the market that are being used, we named it a so called Workflow Engine (WE), also reffered to as ESB. Do you already have an ESB in your environment, no problem, we can seamlessly integrate with this. The Workflow Engine is the central point in the middle, from this point all transactions are started and monitored.
Business Rules Engine (ETL)
As soon as information (read records) has been processed from an application, it appears in the construction section, the so-called ‘staging area’. Before it processes the records, it is possible to apply specific process rules. We often refer to these rules as business rules. Using our graphical toolkit we ensure that the record is ready to be processed towards a target application. No programming technique is used for this, it is built via our graphical interface (drag&drop).
The following rules can be applied (for a complete overview, please refer to our Support portal):
- Enriching / checking / editing records, this usually takes place on the basis of so-called database transactions such as concat, transpose, If this then that statements, RegularExpression, Left, Group, Batchnumber etc. The transactions can be executed sequentially.
- Compare records with another application
- Extend records with data from another application
- Filter records based on criteria
The trick is to process the records in small steps, with the technology we use this is possible. Each so-called diagram (collection of fields with as content records) can be built and the subsequent diagram can use this as input again for the next diagram. This way you can implement the business rules defined for the link in small steps. The final consolidation task, connect the data to a connector or put it ready in a database (think for example for a report).
We use Connectors to make contact with an application. It is difficult to talk about a source and target connector, as this can not be used in all process flows. We talk about a Connector when we make a connection from our platform with the outside world. We have many types of connectors, in our connector base we have these stored and made available individually with a short description. Is a connector not present or you’re curious if a connector has a function which is not present on the website, let us know, we’re happy to talk to you!
Licensing / Hosting / SaaS
Our SDM license is based on a subscription model and is hosted initially on-premise*, but when needed we also deliver this via our SaaS environment. The license model is setup in a way that it’s affordable to start with 1 link, depending on the extensions the subscription price will grow. In this way the platform is affordable in most scenarios. We can offer it as SaaS but this is an application hosted model (we host the SDM application and MS SQL database on a server in our cloud environment).
*Please note: Our Outlook Bi-directional Room Booker connector for TOPdesk is an exception. This Connector can function on its own and we prefer delivering this via our Outlook Bi-directional Room Booker SaaS solution.
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